Quality Assurance Manager (Food)

Roles & Responsibilities

• Quality Control System Oversight

  Develop and oversee quality control activities to ensure compliance with food safety standards, ensuring procedures align with industry regulations and certifications such as HACCP.

• Supervision of QA Team

  Lead, mentor, and evaluate the performance of QA team members, facilitating continuous improvement and ensuring adherence to quality protocols and policies.

• Audit Coordination and Management

  Plan and manage internal and external audits, collaborating with relevant departments to ensure compliance and prompt corrective actions for identified discrepancies.

• Supplier Quality Assurance

  Evaluate and monitor supplier performance through audits and inspections to ensure raw materials comply with quality standards and report non-compliance issues.

• Complaint Investigation and Resolution

  Investigate consumer complaints, identify root causes, implement corrective actions, and ensure feedback loops are established for continuous product quality improvement.

• Process Improvement Initiatives

  Lead initiatives for process enhancements by identifying opportunities for efficiency, accuracy, and consistent quality improvements across production and packaging lines.

• Regulatory Compliance Maintenance

  Ensure all production activities comply with relevant local, state, and federal regulations and standards, keeping up to date with changes in food safety legislation and guidelines.

Typical Required Skills and Qualifications

• 5+ years of experience in food quality assurance or related field

• Expertise in food safety regulations and standards (e.g., HACCP, ISO 22000)

• Strong analytical skills with experience in data analysis and problem solving

• Proficient in quality management systems and auditing processes